Frequently Asked Questions.
How do I receive customer support?
Our Client Services Team is available 7am-5pm PST Monday thru Friday. Also, Customer Dashboard is available 24/7, where you can submit a ticket. All customer support tickets are replied to within 24 hours (and most tickets are resolved much sooner than that). If you need any assistance, feel free to e-mail, or text : +1 831 607 8870.
What if I change my mind ?
As a rule, the guarantee term is 30 days and can be extended where required by the customer by a further 30 days. If you’re interested in a longer guarantee period, please just contact us via our contact form.
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